Cloudflare

Technical Support Engineer (March 2018 – present)

Oracle

Solution Engineer (Jan 2015 – Dec 2016), Senior Solution Engineer (Dec 2016 – Oct 2017)

• Improved relationships with strategic technology partners to help grow business metrics, strengthen product brand and drive product adoption while coordinating tasks with field agents and professional services engineers.
• Effectively educated prospects on the value delivered through Oracle’s solutions, products and services.
• Developed and nurtured strong client relationships, including the identification and documentation of their requirements and concerns, understanding the details of their business processes, and ensuring appropriate solution.
• Worked with Engineering team to drive business planning & development of full-stack cloud infrastructure solutions.
• Provided technical field assessment and trained 200+ partners on Oracle’s Optimized Solutions in over 10 countries, and presented 2 sessions at Oracle Open World which were in the Top 5 for Oracle Systems with 260 attendees.

BlackBerry (Internships)

Tools Developer (May 2012 – Dec 2012)

As a Tools Developer for a Program Management team, I was responsible for maintaining and developing both the frontend and backend software features for the main Dashboard Tool that monitored current projects.

• Successfully created a Twitter-like feed for following current projects within the hardware organization using a previously developed API, CSS3, JavaScript and HTML5.
• Created an HTML5 app for the Dashboard Tool to be used on BlackBerry 10 devices for internal use.

BES Systems Admin (Jan – Apr 2011 & Sept – Dec 2011)

I was responsible for creating automation scripts with PowerShell and VBA to streamline daily repetitive tasks, sharing system updates and upgrades with the entire team and mentoring new coop students during second term.

• Automated the deployment of virtual machines within our environment using VMware PowerCLI API, which reduced manual configuration by 70%.
• Racked and imaged new servers, and configured them for clients, and maintained 400+ VMs during the term.

Sun Life Financial (Internship)

Technical Support Engineer(Jun 2010 – Sep 2010)

I was responsible for maintaining inventory and managing RAM upgrades for all of Sun Life Financial headquarters.

• Successfully scheduled deployments of desktop and notebook hardware to our internal clients.
• Effectively fixed automated software packages to work on Windows 7.